Agreement to Terms
Gold Manager Pro is developed and operated by Fonsek Companies LLC, a Michigan limited liability company ("the Company," "we," "us," or "our"). By downloading, installing, accessing, or using Gold Manager Pro ("the Application," "App," or "Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not download, install, or use the Application.
Important Legal Notice: These Terms constitute a legally binding agreement between you and Gold Manager Pro. Please read them carefully before using the Application. By using the Application, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Description of Service
Gold Manager Pro is an inventory management application designed for businesses engaged in the buying and selling of gold, silver, platinum, diamonds, watches, coins, bars/ingots, jewelry, and other precious metals and valuables. The Application allows you to:
- Record purchases and sales of precious metals, diamonds, watches, coins, and bars/ingots
- Manage inventory by karat, purity, item type, and locations
- Manage employees and access permissions
- View reference market prices (not guaranteed accurate)
- Generate business reports and statistics
- Submit transaction reports to law enforcement agencies through integrated reporting services (RISSProp, email, and LeadsOnline) when enabled by the store owner
- Capture and transmit transaction photos (items, customer identification, customer photos) to law enforcement reporting platforms when configured
Notice: The Application is a tool to assist with record-keeping only. It does not provide financial, investment, legal, or tax advice. All business decisions remain solely your responsibility.
Eligibility
To use Gold Manager Pro, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Provide truthful and accurate information
- Comply with all applicable laws, regulations, and licensing requirements for your business
- Be legally permitted to buy and sell precious metals in your jurisdiction
User Account
When you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials and PINs
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Keeping your contact information up to date
- Ensuring that employees you add to your account use it appropriately
Warning: Do not share your master PIN. You are solely responsible for all transactions and actions performed using your credentials.
Subscription Plans and Payments
Gold Manager Pro offers different subscription plans:
| Plan |
Transactions |
Locations |
Users |
| Free |
15/month |
1 |
2 |
| Starter |
Unlimited |
1 |
3 |
| Business |
Unlimited |
3 |
Unlimited |
| Enterprise |
Unlimited |
12 |
Unlimited |
Payments are processed securely through Apple App Store, Google Play Store, or RevenueCat payment processing. By subscribing, you authorize recurring charges to your chosen payment method.
- Subscriptions automatically renew at the end of each billing period
- You may cancel at any time through your device's app store settings
- Cancellation takes effect at the end of the current billing period
- No refunds are provided for partial periods, unused features, or any other reason
- Prices are subject to change with notice
Acceptable Use Policy
You agree NOT to use the Application for:
- Any illegal or fraudulent activities
- Money laundering, terrorist financing, or other financial crimes
- Trading in stolen goods or contraband
- Violating intellectual property rights
- Interfering with or disrupting the Application's operation
- Attempting to access other users' data
- Distributing malware or malicious code
- Circumventing security measures or subscription requirements
- Any purpose that violates applicable laws or regulations
Violation Consequences: Any violation of these terms may result in immediate suspension or termination of your account without notice or refund. We reserve the right to report illegal activities to law enforcement authorities.
Police Reporting Services
Gold Manager Pro offers optional integrations with law enforcement property reporting services. By enabling and using these features, you acknowledge and agree to the following:
RISSProp Integration:
- RISSProp is a third-party service operated by the Regional Information Sharing Systems (RISS) program, funded by the U.S. Department of Justice. Gold Manager Pro is not affiliated with, endorsed by, or a partner of RISS or any law enforcement agency.
- When enabled, transaction data โ including customer personal information, identification details, physical descriptions, item information, and photos โ is automatically formatted and transmitted to RISSProp's servers hosted on Microsoft Azure Government Cloud.
- You are solely responsible for obtaining a valid RISSProp client account, configuring the integration correctly, and ensuring that your use complies with all applicable local, state, and federal laws and regulations.
- You are solely responsible for obtaining any required customer consent before capturing and transmitting their personal information and photos to law enforcement reporting platforms.
Email Reports:
- Transaction reports may be sent via email to configured recipients, including law enforcement agencies. You are responsible for ensuring the accuracy of recipient email addresses and the security of transmitted data.
LeadsOnline Integration:
- LeadsOnline is a third-party law enforcement property reporting service operated by LeadsOnline LLC. Gold Manager Pro is not affiliated with, endorsed by, or a partner of LeadsOnline or any law enforcement agency.
- When enabled, transaction data โ including customer personal information, identification details, item information, transaction amounts, and photos (customer, ID, and item photos encoded as Base64) โ is automatically formatted into a SOAP XML request and transmitted to LeadsOnline's servers via their web service API.
- If you enable the optional Automatic "No Transaction Day" feature, a scheduled background process will, once per day at the time and timezone you configure, automatically transmit a "No Transaction Day" notice to LeadsOnline for days on which your store recorded no buy transactions. You are responsible for verifying that automated no-transaction reporting is accurate and appropriate for your store's reporting obligations. This feature is disabled by default and can be turned off at any time.
- To maintain technical compatibility with external reporting APIs, Gold Manager Pro may standardize field formatting before transmission (including language/value normalization and measurement unit normalization).
- You are solely responsible for obtaining valid LeadsOnline API credentials (Store ID, username, and password) from LeadsOnline, configuring the integration correctly, and ensuring that your use complies with all applicable local, state, and federal laws and regulations.
- You are solely responsible for obtaining any required customer consent before capturing and transmitting their personal information and photos to LeadsOnline.
- Gold Manager Pro does not store your LeadsOnline credentials on its own servers; they are stored locally in your account configuration on Firebase and transmitted directly to LeadsOnline's API during each transaction submission.
Disclaimer: Gold Manager Pro provides these reporting tools as a convenience to assist store owners in complying with local reporting requirements. We make NO warranties regarding the accuracy, completeness, or reliability of transmitted reports. We are NOT responsible for: (a) any actions taken by law enforcement based on submitted reports, (b) failures in data transmission to third-party services, (c) changes to third-party service APIs or availability, (d) any legal consequences arising from your use or misuse of police reporting features, or (e) the accuracy of data you enter into the Application.
Important: It is YOUR responsibility to verify that police reports are being submitted correctly and to maintain compliance with all applicable regulations governing secondhand goods dealers and precious metals buyers in your jurisdiction.
Gold Prices and Market Data Disclaimer
Important Disclaimer: Gold, silver, and precious metal prices displayed in the Application are provided for REFERENCE PURPOSES ONLY and should NOT be relied upon for making financial or business decisions.
You acknowledge and agree that:
- Market prices are obtained from third-party sources and websites over which we have no control
- Prices may be delayed, inaccurate, incomplete, or unavailable
- Actual market prices vary significantly between dealers, locations, and time
- The Application does not guarantee the accuracy, timeliness, or completeness of any price data
- You are solely responsible for verifying current prices before conducting any transaction
- We are not liable for any losses resulting from reliance on prices displayed in the Application
- Price data may differ from actual spot prices, dealer prices, or buyback prices
Disclaimer of Warranties
AS-IS Basis: THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
We expressly disclaim all warranties, including but not limited to:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF DATA
- UNINTERRUPTED OR ERROR-FREE OPERATION
- SECURITY OF DATA TRANSMISSION OR STORAGE
We do not warrant that:
- The Application will meet your specific requirements
- The Application will be available at all times without interruption
- Any errors or defects will be corrected
- The Application is free of viruses or harmful components
- Data entered into the Application will be preserved indefinitely
Limitation of Liability
Maximum Liability Cap: IN NO EVENT SHALL GOLD MANAGER PRO, ITS OWNERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY AMOUNT EXCEEDING THE LESSER OF: (A) THE TOTAL FEES PAID BY YOU FOR THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Any direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Business interruption or losses
- Financial losses from transactions recorded in the Application
- Errors in calculations, price data, or inventory records
- Decisions made based on information from the Application
- Unauthorized access to or alteration of your data
- Any bugs, viruses, or errors in the Application
- Loss of data due to service interruption or technical issues
- Actions of third parties, including employees you authorize
- Government actions, regulations, or enforcement
- Actions taken by law enforcement agencies based on reports submitted through the Application's police reporting features
- Failures, delays, or errors in transmitting data to third-party law enforcement reporting services (RISSProp, LeadsOnline, or email)
- Any consequences arising from inaccurate, incomplete, or improperly configured police reports
- Any other matter relating to the Application
This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.
No Liability for Application Errors
Error Disclaimer: You acknowledge that software may contain bugs, errors, and other problems that could cause system failures. We are not responsible for any errors, crashes, data corruption, calculation mistakes, or other issues that may occur while using the Application.
You expressly agree that:
- The Application may experience downtime, bugs, or technical issues
- Data synchronization errors may occur
- Calculations performed by the Application may contain errors
- We are not liable for any losses resulting from such errors
- You should maintain independent records of your business transactions
- Regular backups and verification of data are your responsibility
No Liability for Misuse
User Responsibility: We are not responsible for any misuse of the Application, including but not limited to improper data entry, incorrect business decisions, failure to comply with applicable laws, or any other use that results in harm to you or third parties.
You acknowledge that:
- You are solely responsible for how you use the Application
- We are not liable for any consequences of your business decisions
- You must comply with all applicable laws regarding precious metals trading
- Any tax implications are your sole responsibility
- We do not verify the legality of your transactions
- You are solely responsible for the proper configuration and use of police reporting features
- You must comply with all applicable regulations regarding reporting transactions to law enforcement
Indemnification
You agree to indemnify, defend, and hold harmless Gold Manager Pro, its owners, officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use or misuse of the Application
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your violation of third-party rights
- Any data or content you submit to the Application
- Your business operations and transactions
- Actions of employees or third parties you authorize to use your account
- Any dispute between you and your customers, suppliers, or business partners
- Your use of police reporting features, including the accuracy and completeness of data submitted to law enforcement agencies
- Any claims by customers or third parties related to data you submitted to law enforcement reporting platforms through the Application
Class Action Waiver
Waiver of Class Actions: YOU AND GOLD MANAGER PRO AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
You expressly waive any right to:
- Participate in a class action lawsuit against us
- Participate in class-wide arbitration
- Join or consolidate claims with other users
- Act as a private attorney general or in any representative capacity
If any court or arbitrator determines that this class action waiver is void or unenforceable for any reason, or that arbitration can proceed on a class basis, then the arbitration provisions shall be deemed null and void, and the parties shall be deemed to have not agreed to arbitrate disputes.
Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Application shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property matters.
- Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
- The arbitration shall be conducted by a single arbitrator
- The arbitration shall take place in Holland, Michigan, USA
- The arbitrator's decision shall be final and binding
- Judgment on the arbitration award may be entered in any court of competent jurisdiction
Governing Law and Jurisdiction
Michigan Law Applies: These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.
You agree that:
- All disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Ottawa County, Michigan, specifically in Holland, Michigan
- You consent to personal jurisdiction in such courts
- You waive any objection to venue in such courts
- You waive any claim of inconvenient forum
Intellectual Property
Gold Manager Pro and all its content (code, design, logos, text, graphics) are the exclusive property of its developers and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the Application according to these Terms. You may not:
- Copy, modify, or distribute the Application
- Reverse engineer or decompile the Application
- Remove any proprietary notices or labels
- Use our trademarks without written permission
Data Retention and Automatic Deletion
2-Year Data Retention Policy: To optimize storage and comply with data protection best practices, transaction data and associated images are AUTOMATICALLY DELETED after two (2) years from their creation date.
You acknowledge and agree that:
- All transaction records, including customer information, item details, and images, are automatically deleted after 2 years
- Deleted data cannot be recovered under any circumstances
- You are solely responsible for exporting and backing up any data you wish to retain beyond 2 years
- The automatic deletion includes all images uploaded (item photos, customer ID photos)
- This policy applies to all subscription plans, including paid plans
- We recommend exporting your data regularly using the export features in the Application
Important: If your local laws or regulations require longer retention periods, you must export your data before the 2-year automatic deletion. We are not liable for any legal consequences of data deletion.
Termination
We may suspend or terminate your access to the Application at any time, with or without cause, with or without notice, including for violation of these Terms.
Upon termination:
- Your right to use the Application ceases immediately
- You remain liable for any outstanding payments
- We may delete your data after a reasonable period
- Provisions that should survive termination will remain in effect
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Application or website. Your continued use after modifications constitutes acceptance of the new Terms.
Material changes will be communicated through the Application or by email when possible.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Gold Manager Pro regarding the Application and supersede all prior agreements and understandings.
No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Force Majeure
We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, power failures, internet outages, or third-party service failures.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time without notice.
Contact Information
For questions about these Terms of Service: